FAQS
What is Included in the Free Credit Assessment?
Our Free Credit Assessment provides a detailed review of your credit report to identify areas for improvement. You’ll receive a personalized video explaining your credit assessment, which highlights negative items, errors, and opportunities for growth. This video will guide you through the findings and outline a plan tailored to help improve your credit profile.
How long does the credit restoration process take?
The timeline for credit restoration varies based on your unique situation. While some clients see improvements within the first 60–90 days, it can take longer depending on the number and type of items being disputed. Consistency and communication are key to achieving the best results.
Can you guarantee specific results?
While we strive to help every client improve their credit, results depend on individual circumstances and factors beyond our control, such as credit bureau responses and creditor actions. However, we offer a money-back guarantee for the Standard and Couple programs if no results are achieved within 120 days.
What’s the difference between the Standard and Couple Programs?
Standard Program: Our comprehensive credit restoration service for individuals. We handle unlimited disputes, send challenges directly to credit bureaus, and provide personalized credit education and support.
Couple Program: Includes all the benefits of the Standard Program for two individuals, helping couples work toward shared financial goals.
Will working with you hurt my credit?
No. Our credit restoration process focuses on improving your credit score by addressing inaccurate, outdated, or unverifiable information on your credit report. Taking these steps typically results in positive changes over time.
Do I need to keep credit monitoring during the process?
Yes, credit monitoring is essential to track changes and ensure all updates are accurate. This service is included in the Standard and Couple programs.
What happens if I decide to cancel?
You can cancel your services at any time. Any outstanding fees for work already completed will still be due at the time of cancellation. Please refer to our Terms and Conditions for full details.
How can I contact you with questions?
If you have questions, reach out to us through our website chat, email, or social media platforms. Due to federal regulations, phone conversations are only available for enrolled clients.
How does the money-back guarantee work?
Our money-back guarantee applies to the Standard and Couple Programs. If no improvements or deletions are made to your credit report within 120 days of enrollment, you may be eligible for a refund. This guarantee is based on your full participation in the program, including providing required documentation and following the recommended action plans. For complete details, refer to our Terms and Conditions.
